Insights from our experts

Dive into our opinions and thoughts - from things we're fascinated by, to things we wish everyone knew.

In my last blog I touched on the opportunistic strategy of colliding activism and behavioural change marketing to help …

Today’s education providers have a real opportunity to stand out by swiftly reconsidering their customer experience.

As we have said recently, a lot of well-qualified economists and commentators suggest we’re quite likely facing a ‘W’ …

As a marketer preparing for the next 12 months it would be easy to feel overwhelmed or uncertain, even fearful. Here …

With the explosion in influencer marketing - the industry was worth $2bn in 2017 and is set to reach $15bn by 2022 - I …

It starts with an injustice, which manifests into anger and frustration. It then turns into a movement, which is …

The pandemic is rewriting the rules of customer experience. But what do Covid’s sudden seismic shifts mean for …

Of all the predictions for the shape of the economy as we recover, most analysts say a ‘W’ is the most likely and the …

I’ve lost count of the amount of times the word ‘pivot’ has been used in Zoom and Teams meetings over the last 13 …

I lead my first ‘lockdown’ pitch over Microsoft Teams last month for a global tech company and I had huge reservations …

We’re more adaptable than we ever thought. Even in January this year the idea of working full-time from home, teaching …

Creative marketing agency KISS is a proud partner in PROI Worldwide, which has recently ranked fourth place in the …